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Office Administrator

OFFICE ADMINISTRATOR – ROTHERWAS, HEREFORD

Chunc Ltd design manufacture and fit a range of manual attendant controlled, postural management paediatric wheelchairs which offer indoor and outdoor mobility for children and young adults with moderate to specialist needs. Chunc are currently looking to expand their small, friendly and professional team. 

 

Committed to delivering excellent service we are looking for a conscientious and organized Office Administrator to provide efficient and effective day to day support within the Chunc Sales Office.

 

Benefits:

  • Free onsite parking.
  • Free refreshments (tea and coffee).
  • Casual dress.
  • Company social events.
  • Opportunity for company bonuses.
  • Cost of living reviews carried out annually by the Directors.
  • 20 days holiday plus bank holidays and your birthday off (to be taken any time in the year).
  • Long service holiday accrual scheme where you gain 1 extra holiday day per year from 5-10 years’ service up to a maximum of 26 days.
  • Life Insurance Scheme – 3x annual salary.

 

Role Responsibilities:

  • Order Processing.
  • Answer customer telephone queries.
  • Process customer quotations and hasten outstanding sales quotes.
  • Liaise with Chunc Design and production team to effectively quote for all modifications required.
  • To assist in maintaining all sales visits files for the sales team.
  • Liaise with Production Supervisor regarding outgoing sales, FOL and Rental orders.
  • Liaise with Shipping Department for all shipping costs.
  • Liaise with Hospitals and Private Clients to arrange collection of rental and FOL equipment.
  • Maintain Sales service calls to customers if required.
  • Arrange demonstrations and assessments for sales team when required.
  • To assist in maintaining all customer files for the sales team.

 

Requisite Capabilities:

  • Self-motivated with good written and oral communication skills.
  • Proven organisational ability, and good time management.
  • Filing/records management.
  • Customer service skills.
  • Solid computer literacy skills with MS Word, Excel and PowerPoint.

 

We have a positive, professional and welcoming environment; you will have the opportunity to work within a fully integrated multidisciplinary business. We offer good job security and stability with career development opportunities for the right candidate.  

 

  • Full time position.         
  • Hours are based on a 40-hour week, Monday to Friday 8.00am to 4.30pm with half an hour each day for lunch. No weekend, evening or bank holiday working.
  • Salary commensurate with experience.
  • Free internal training provided as required.
  • Opportunities to progress, promote internally and up skill.

 

Due to the nature of the business being a manufacturing environment, working from home arrangements are not available.

 

If you are interested in this role, please email your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.


The HR Department,
H R Smith Group of Companies,
Unit 416,
Tarsmill Court,
Rotherwas Industrial Estate,
Hereford,
HR2 6JZ.

Ben Reynolds, 20

Apprentice

An engineering apprenticeship was the obvious choice for me, after studying engineering for two years at college I felt an apprenticeship would offer me the best opportunity to make a career. As apprenticeships are so widely accepted and appreciated in industry I decided that university would not have been so beneficial long-term, as the opportunity to gain real experience is limited as well as the opportunity to earn whilst building large debts. HR Smith offer a great apprenticeship programme through HGTA and encourage you to build your own future. At HR Smith there is always something different everyday and you gain a full understanding of the processes involved in the company product design and manufacturing. You get satisfaction in understanding what the final outcome your job is for, I know I made the right choice.

Scott Bradley, 22

Electronic Test Development Engineer

I finished my electronic apprenticeship at HR Smith two years ago and now work in Research and Design. Part of my job also involves helping to look after apprentices when they are in my department.

I was fortunate enough to do my work experience at HR Smith during high school. This definitely made the idea of an apprenticeship more appealing to me, especially after finding an apprenticeship with HR Smith was an option through HWGTA.I did my apprenticeship straight from school, and I can remember how unsure I was about whether college or an apprenticeship was the right decision. Now both options are valid but I would recommend an apprenticeship, the practical experience alongside learning is a fantastic way to move from education into the working world, plus an important factor for me was avoiding the huge cost of higher education.And for anyone thinking that an apprenticeship won’t allow you to study at higher education, I am currently studying part time to obtain my HND, whilst other colleagues and ex-apprentices have completed Bachelors and Master Degrees through the company. So the higher education qualifications are still obtainable through an apprenticeship scheme, provided that you prove you’re worth it.

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